W3.Care
Pre-hospital emergency care
One system for ambulance crews, nurses and doctors, on phone, tablet and web, so the team looks at the patient instead of the form.
- Role
- Design Lead
- Period
- 2021–2022
- Sector
- Health
Pain points
- Logistics, ambulance crews, nurses and doctors need the same information at the same time.
- Checklists and forms pulling attention away from the patient.
Journey
- 01CareFast touch checklists.
What changed
- One system on phone, tablet and web.
Results
−60%Response time to calls
−20%Care time
Results of the work at W3.Care, 2020 to 2022.
The challenge
In pre-hospital care, logistics, ambulance drivers, nurses and doctors need the same information at the same time, under pressure.
The solution
A cross-platform solution that follows each case end to end. Checklists and forms were designed for touch and fast completion.
Communication features between teams keep information flowing safely during emergencies.
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